FAQs
Do you offer COD?
No, we don’t offer Cash on Delivery (COD) to maintain efficiency and support sustainable practices. COD orders often lead to high cancellation rates, increased shipping costs, and cash flow challenges, all of which impact our ability to operate smoothly as a small business. Your support through online payments helps us grow and sustain our commitment to creating beautiful, sustainable products
What materials are used in your products?
We use natural, sustainable materials such as jute and cotton. Our commitment to eco-friendly practices ensures that our products are not only beautiful but also kind to the environment
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method chosen. Typically, orders are processed and shipped within 1-2 business days. Estimated delivery days will around 4 - 7 days based on the location
How can I contact customer support?
You can reach our customer support team via email at contact@houseofuncommons.in or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, Net banking and other secure payment options. All transactions are processed securely to ensure your information is protected.
Can I customize or personalize my order?
Currently, we do not offer customization or personalization services. However, we are always exploring new ways to meet our customers' needs, so stay tuned for future updates.
What makes your products eco-friendly?
Our products are made from natural, sustainable materials such as jute and cotton. We prioritize eco-friendly practices throughout our production process, from sourcing raw materials to packaging. By choosing House of Uncommon, you are supporting a brand committed to reducing environmental impact and promoting sustainability.
Do you offer free shipping?
We offer free shipping on orders above Rs.2999/-. The shipping rates are calculated at the time of checkout.
Can I change my shipping address after placing an order?
The address cannot be changed once the product has been shipped. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.